Betviner FAQ — All Your Questions, Answered

Calculating your bonus wager (also known as rollover or turnover) at Betviner is straightforward. Say you deposit ৳1,000 and receive a 100% match bonus — that's an extra ৳1,000 added to your account. If the wagering requirement is 10x, here's how the math works:

• Bonus amount = ৳1,000
• Wagering Multiplier = 10x
• Total wagering required = ৳1,000 × 10 = ৳10,000

This means you'll need to complete a total of ৳10,000 in bets before making a withdrawal. Keep the following in mind:

• Not all games may contribute equally toward wagering (slots typically count 100%, table games 50%).
• The wagering requirement is typically completed within 30 days.
• Winnings from bonus balance are calculated under the same terms.

Betviner hosts multiple tournaments and leaderboard events every month. Follow the steps below to get started:

• Step 1: Log in to your account and go to the "Promotions" section.
• Step 2: Find the active tournament and click the "Join" button.
• Step 3: Place bets on designated games or sports — every qualifying bet earns you points.
• Step 4: Check your rank on the leaderboard and aim for the top.

Prize breakdown is typically as follows: 1st place ৳50,000, 2nd place ৳25,000, 3rd place ৳10,000, and 4th through 10th place receive a shared bonus. Prizes are automatically credited to your account once the tournament ends.

There are several reasons your account may be locked — repeated incorrect password attempts, suspicious login activity, or a pending KYC verification. Here's what to do:

• First: Reset your password — click the "Forgot Password?" link on the login page.
• If the reset doesn't work: Email support@betviner.app with the subject line "Account Locked – [your username]".
• What to include in your email: Your registered phone number, registration date, and the last 4 digits of your NID.
• Typical resolution time: Within 2 to 4 hours.

If suspicious activity is detected, our system will automatically suspend the account as a security measure — this is done to protect you. If you'd like to put your account on a self-imposed break, Responsible Gaming You'll find the self-exclusion option on the page.

Betviner offers betting on football, cricket, tennis, basketball, and 20+ other sports. In football, you'll find the following options:

• Match Result (1X2): Home win, draw, or away win.
• Over/Under Goals: Whether the total goals will be over or under 2.5.
• Both Teams to Score (BTTS): Yes or No.
• Handicap Betting: A bet where the underdog is given a virtual advantage.
• Live Betting: Bet in real time while the match is in progress.

For cricket, you'll find: match winner, toss, series winner, Man of the Match predictions, and innings runs over/under.

Deposits on Betviner are generally credited instantly. However, processing times may vary slightly depending on the method:

• bKash / Nagad / Rocket: Within 30 seconds to 5 minutes.
• Bank Transfer: 15 minutes to 2 hours (during banking hours).
• Cryptocurrency: 10–30 minutes, depending on network confirmation.

If more than 30 minutes have passed and your balance hasn't been credited, please have the following information ready:

• Transaction date and time
• Amount & Payment Method
• BKash/Nagad Transaction ID (TrxID)

You can also email support@betviner.app or reach us via live chat. All financial transaction details On the Transactions page available.

Once logged in to your Betviner account, you can access your full history from the dashboard. Here are the steps:

• Betting History: Dashboard → "My Bets" → filter by date or game type.
• Transaction History: Dashboard → "Transactions" → view deposits, withdrawals, and bonuses separately.
• Win/Loss Summary: Find monthly and weekly reports under the "Statistics" tab.

Up to 6 months of history is directly viewable. For records older than that, contact support@betviner.app — a statement will be sent within 3 business days.